Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Market Insights
Imagine sending a customer a bill that’s late, poorly formatted, or worse, sent to the…
Introduction Looking back at what online shopping used to be a few years ago, it…
By Zoha Peerbhoy | July 2025 Small Moments, Big Impact How many conversations do people…
A few years ago, it was call centers; now, it’s contact centers. Remembering how things…
By Zoha Peerbhoy | June 2025 It’s 2025, and everywhere you look, people are hunched…